Home Forums Themes Support Kitchen YITH Ajax Product Filter

This topic contains 8 replies, has 2 voices, and was last updated by Vic Themes Vic Themes 3 months, 3 weeks ago.

Viewing 9 posts - 1 through 9 (of 9 total)
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  • #1131
    ecommdigital
    Participant

    Hi, i have had problems setting up YITH Ajax Product Filter, please see the advise from their support, i will try this.

    the plugin AJAX Product Filter is compatible with http://support.victhemes.com/kitchen-design-responsive-wordpress-theme/ theme, but let me remind you that the filters work only if used on the standard WooCommerce page and no on pages created using shortcodes or other similar things.

    Moreover, we checked the link you sent to see what might be causing the issues.

    For what we can see at a first sight, it seems that you are not using a standard product container, but you can change it from YITH Plugins > Ajax Product Filter and set .product-box as product container. This could solve the issue.

    I hope this can help, but please feel free to ask if you have any further questions or doubts.

    #1173
    ecommdigital
    Participant

    Hi

    can you help as the theme does not look to be compatible with YITH Ajax Product Filter

    thanks

    #1185
    Vic ThemesVic Themes
    Keymaster

    Dear sir,

    This issue have fixed, please check it again.
    Let us know when it works.

    Support team will off for 6 days with Tet Holiday. They will back to work later, so if you have any question else, just send it at here. We will check it later.

    Thank you

    #1187
    ecommdigital
    Participant

    thanks, it works well, however not sure if it is a theme problem or the plugin as the reset filter does not work.

    #1195
    Vic ThemesVic Themes
    Keymaster

    Hello sir,

    We have just back to work now.

    This is a theme problem, we will update the theme to latest version, so it won’t be lost the code. Plugin will work for you.

    #1221
    ecommdigital
    Participant

    i have unlocked the ftp so you can on the site again.

    #1232
    Vic ThemesVic Themes
    Keymaster

    Hello sir,

    This issue is done, please help us check it again.

    Thank you

    #1236
    ecommdigital
    Participant

    hi, the filter still does not reset after clicking the reset all filters button.

    #1240
    Vic ThemesVic Themes
    Keymaster

    Hello sir,

    With this issue related to Yith Ajax plugin, could you contact to plugin support to ask them about issue?

    I checked but it is over available, the theme still working without having any issue.

    Please let us know if they have any answer for you

    thank you

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