Here is the main issue with I am resolving on my own because you are the worst customer service/supported theme available. You should be ashamed charging $59 for this with no support!
Anyone having the same issue “can’t add photos to a gallery” just de-activate this crap theme and use a standard WP one “Twenty Nineteen” works fine. Then you can add galleries and photos to the galleries. Then switch back to the Kitchen theme.
Thank you and I apologize for being so harsh. Please understand that timely response would be appreciated as many designers such as myself are working on deadlines and our clients depend on having their site done when promised.
Thank you for purchasing our theme. I understand as I put myself on your shoes. We always try to resolved any issues if they are included in our support policies. If you were satisfied with our solution, I expect you could improved your review on rating.