Home Forums Themes Support Kitchen WordPress Theme Photo gallery feature not connecting to any page

This topic contains 14 replies, has 3 voices, and was last updated by Vic Themes Vic Themes 1 month, 4 weeks ago.

Viewing 15 posts - 1 through 15 (of 15 total)
  • Author
    Posts
  • #2513
    guiseppe
    Participant

    Hi,

    I’m trying to set up a gallery on a main page so you can pick from various categories.

    I can’t get the photo galleries I’ve created to work with the gallery design element.

    I can’t see where that element is pulling images from or how to assign photos to it.

    Please help.

    Thanks,
    Joe

    Attachments:
    You must be logged in to view attached files.
    #2516
    Vic ThemesVic Themes
    Keymaster
    This reply has been marked as private.
    #2518
    guiseppe
    Participant
    This reply has been marked as private.
    #2519
    guiseppe
    Participant
    This reply has been marked as private.
    #2521
    guiseppe
    Participant
    This reply has been marked as private.
    #2523
    Vic ThemesVic Themes
    Keymaster

    Hi,
    I’ve just checked your FTP account, but it’s not correct. Can you check again please?

    #2527
    guiseppe
    Participant
    This reply has been marked as private.
    #2531
    guiseppe
    Participant

    Hello,

    Please let me know when this will be fixed as it’s been 3 days now and the gallery feature not working, other features have just disappeared.

    #2534
    Vic ThemesVic Themes
    Keymaster

    Hi,
    I’m checking your issue,
    I’ll let you know ASAP.

    #2536
    guiseppe
    Participant

    Ok thank you.

    #2538
    guiseppe
    Participant

    Have you made progress? Fixed the issue. I need it fixed ASAP! Thanks

    #2539
    guiseppe
    Participant

    Here is the main issue with I am resolving on my own because you are the worst customer service/supported theme available. You should be ashamed charging $59 for this with no support!

    Anyone having the same issue “can’t add photos to a gallery” just de-activate this crap theme and use a standard WP one “Twenty Nineteen” works fine. Then you can add galleries and photos to the galleries. Then switch back to the Kitchen theme.

    Thanks for nothing Vic Themes. Total joke.

    #2543
    DeveloperDeveloper
    Keymaster
    #2546
    guiseppe
    Participant

    Thank you and I apologize for being so harsh. Please understand that timely response would be appreciated as many designers such as myself are working on deadlines and our clients depend on having their site done when promised.

    #2547
    Vic ThemesVic Themes
    Keymaster

    Hi,

    Thank you for purchasing our theme. I understand as I put myself on your shoes. We always try to resolved any issues if they are included in our support policies. If you were satisfied with our solution, I expect you could improved your review on rating.

    Thanks & Regards,
    Victheme

Viewing 15 posts - 1 through 15 (of 15 total)

You must be logged in to reply to this topic.