May 11, 2018 at 1:40 am #1439
After you broke my last website at BartlettCabinetry.com – and have still not replied to my support requests ( http://support.victhemes.com/forums/topic/new-install-issues/ )- I had to purchase a new domain – BartlettCabinet.com
Brand new install of WordPress – installed Kitchen theme
– Ninja Forms – Outdated version I cant update
– Slider Revolution – Outdated version I cant update
– Activating WooCommerce crashes the back end. Verified by FTP’ing in, removing Woo, changing them to 2017, reinstalling and activating WooCommerce
You need to fix your install package! YOU have knocked me offline for a week and my client is not happy.
Please install demo material for Kitchen Home 2 immediately
Fix Ninja Forms
Activate and teste Kitchen theme
FTP info in next message
Activate Kitchen Theme and verify site works.May 11, 2018 at 1:42 am #1441This reply has been marked as private.May 11, 2018 at 2:27 am #1444
Yes, We will working on your site now.
All issues will be resolved on today.
Please wait until we fix all.
Thank youMay 11, 2018 at 3:03 am #1445
Done. Please review your site now.
Let us know if you get any issue else.
Thank you.May 11, 2018 at 5:52 am #1446
Activate Slider Revolution
Attachments:You must be logged in to view attached files.May 11, 2018 at 9:09 am #1450
We activated ultimate add on when update plugin, that is licence. We bought it, so that only we can get it.
http://prntscr.com/jghazrMay 20, 2018 at 6:28 pm #1495
I have no idea what you re trying to say. You activated the plugin that you purchsed and only you have the license for? IS taht correct? and then why are you showing me an image pointing the deactivate seleection?
Ultimate Addons for WPBakery Page Builder needs to be updated again and I can’t do it myself. Is this going to be an ongoing issue?May 21, 2018 at 7:28 am #1497
The latest version of ultimate addon are updated now.
For activate licence, this is not important to you. Just plugin is activated then you can use it.
For image that I sent before,only want to show you that we activated plugin and you won’t need to do that. Also, never mind activate license that is for us. : )
Your question: ” You activated the plugin that you purchsed and only you have the license for? ”
This is correct. We bought plugin and only us have its license. If it get any update for latest version, we will update it on the theme. Then you will receive an email for updating theme.
All that are clear for you, do you have any question else? Just let us know
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