Home Forums Themes Support Kitchen Multiple bugs happening in page load

This topic contains 8 replies, has 2 voices, and was last updated by Vic Themes Vic Themes 1 week, 2 days ago.

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #1438
    mjholmes38
    Participant

    As asked I have created new ticket.

    My website does not log correctly in different browsers. Sometimes it hangs when loading, sometimes it loads a white screen. After refresh it seems to work but it needs to load on first time.

    #1451
    Vic ThemesVic Themes
    Keymaster

    Hello,

    Please reloading your site now, we made some changes for it.
    Let us know when there are other issue else, please help us take a screenshot about issue too.

    Thank you

    #1453
    Vic ThemesVic Themes
    Keymaster

    And would you want to turn on loading icon, if so the page will be wroking better

    • This reply was modified 1 week, 5 days ago by Vic Themes Vic Themes.
    #1455
    mjholmes38
    Participant

    Thanks – what have you done exactly to solve the issue?
    It struggles to load in Chrome however. It requires a refresh to load.
    Could you please fix.

    #1456
    mjholmes38
    Participant

    It’s also now struggling to load in Microsoft Edge. When I refresh the page it shows a white screen.

    Please fix!

    #1457
    Vic ThemesVic Themes
    Keymaster

    We update all plugins in theme.
    It looks like that you hidden the theme, right? http://prntscr.com/jghmka

    The page should be have 1-2 sec to load page, then it will be displaying proper

    Also please provide FTP account to us check code

    Thanks

    #1458
    mjholmes38
    Participant
    This reply has been marked as private.
    #1461
    mjholmes38
    Participant

    ???

    #1462
    Vic ThemesVic Themes
    Keymaster

    Hello,
    Please review the page again, we increased memory of the site.

    Let us know if it’s still an issue for you.

    Thank you

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