November 28, 2018 at 9:31 am #2409
I’ve been having an issue with the products on the main shopping pages not displaying the products.
But then there is an issue with the cart and search bar.
Search bar is not working in the theme and when i add product in the cart and when i click on the cart button then product will be deleted in the cart.
It’s odd though because I’ve had someone have a quick glance over it and they’ve said “when you change the theme to twentysixteen or twentyseventeen then all the things are working fine.”
Attachments:You must be logged in to view attached files.November 29, 2018 at 1:25 am #2412December 12, 2018 at 12:32 pm #2465December 13, 2018 at 2:13 am #2466December 18, 2018 at 10:09 am #2470
Can you guys please attempt at changing your PC host files to point the domain at the correct server please?
Here is how we do this as well: https://docs.google.com/document/d/19VaRnjRYstemzwS7fzkqr68gpHUYEVHZBgj18i2Ht5E/edit?usp=sharingDecember 18, 2018 at 5:13 pm #2471December 21, 2018 at 7:02 am #2473January 2, 2019 at 11:07 am #2477January 11, 2019 at 4:09 pm #2479
Please can you advise where we are up to with this. The end user who this set up is to be used by is growing frustrated at the moment and i’m doing my best to get this fixed.
Thank you.January 18, 2019 at 5:02 pm #2483
Please can you help with this? Still waiting back?
user is very frustrated.January 19, 2019 at 8:57 am #2491January 28, 2019 at 10:22 am #2492
But only some images are showing and some are not?
How can this be how the theme works?
The images are broken on the product pagesJanuary 29, 2019 at 10:59 pm #2493
I don’t understand how images not showing on products can be part of the theme.
I’ve purchased support extended to fix this and it’s obviously not something that you’re willing to help with. Can you please advise where i can log a complaint and request a refund for my extended support purchase, because the support team have not nor are will to help with their broken product.
I’ll simply post the journey i’ve had here to envato market to hopefully advise others not to purchase this theme.January 30, 2019 at 7:07 am #2494
I’ve reduced the image size default to 300×300, When you upload an image, it’s size need to be or more than 300×300. So you need to resize the images before you upload them to your site.
Please check again and let me know if you have other issues.
- This reply was modified 4 months, 3 weeks ago by Vic Themes.
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